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Frequently asked questions

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Frequently asked questions about air-to-air heat pumps, installation, and Freida

We’ve gathered answers to the questions our customers ask most often.

Questions about air-to-air heat pumps

Questions about finding the right air-to-air heat pump

Questions about Freida

Questions about installation

Air-to-air heat pump – frequently asked questions

Usually yes. You’ll typically need permission from your housing association.

Freida makes cooling with an air-to-air heat pump in apartments effortless. We help you find a suitable solution and take care of the whole process from planning to installation and long term care.

The total price of an air source heat pump covers the unit and the installation.

A typical installed air-to-air heat pump costs around SEK 15,000–35,000, depending on your home’s needs, the unit’s capacity, and the model you choose. Cooling-only heat pumps are usually at the lower end of the price range.

At Freida, the price for an air-to-air heat pump is always clear.

The right heat pump depends on your home, your needs, and your preferences. There isn’t a single right choice.

We’ve made finding the right heat pump easier than ever. You don’t need to know anything about heat pumps.

Get a personalised recommendation and an installation-inclusive price in a minute!

An air-to-air heat pump typically lasts around 10-15 years.

Regular care and maintenance can help extend its lifespan – in some cases even up to 25 years – while also improving energy efficiency by up to 20%.

We recommend professional maintenance every 2–3 years to keep your heat pump performing at its best.

Yes. A dependable heating and cooling solution makes a home more attractive – it can make selling or renting easier.

Real estate agents often note that a heat pump boosts a property’s value and appeal.

An air-to-air heat pump can lower your heating costs – especially in homes heated with electricity or oil – by around 20–30% on average.

Savings depend on home size, your current heating system, and how the pump is used. For many households, a heat pump pays for itself in about 4–7 years.

Finding the right air-to-air heat pump – frequently asked questions

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It’s simple. Answer a few questions about your home, your needs and your preferences.

Based on your answers, you’ll receive a recommendation for an air-to-air heat pump that suits your home – in a minute.

The recommendation is based on the information you provide about your home, your needs and your preferences. Its purpose is to help you find a suitable air-to-air heat pump.

Before any order is finalised, we review the recommendation together and ensure that the heat pump suits all your needs and preferences.

The recommendation is built on two decades of experience and over 130,000 heat pump installations in Nordic conditions.

No, you don’t.

The questions are designed so that you can answer them without any technical knowledge.

Simply tell us about your home, your needs and your preferences, and we’ll take care of the rest.

Yes.

The air-to-air heat pump recommendation is always just a recommendation.

Before any final order is placed, we review everything together and make sure the air-to-air heat pump is the right fit for your home and your needs.

You are free to explore your options and see which air-to-air heat pump might suit your home.

You can also save your progress and continue later.

Yes.

The recommendation always includes the installed price of the air-to-air heat pump.

Any additional work that may affect the final price, such as core drilling or extra electrical work, is always reviewed with one of our experts in advance.

Freida – Frequently asked questions

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Getting a heat pump from Freida is straightforward – one contact is all it takes.

We help you choose the right heat pump, handle delivery and installation, and make sure everything works from day one.

One partner. One responsibility.

When your air-to-air heat pump, installation, warranty, and maintenance all come from one partner, you always know who to turn to.

Everything flows smoothly, with one partner taking clear responsibility.

We take responsibility – including warranties.

You’re never left alone in the decision-making.

When choosing an air-to-air heat pump, we look at your home’s size, layout, daily use and personal preferences – backed by our 130,000 installations.

This is how we make sure Freida’s installed air-to-air heat pumps perform reliably in Nordic conditions.

You don’t need to know.

We’ll help pick the right heat pump based on the details you share – so the result simply works.

Start with finding the right heat pump for you or get a quote. Whichever way works for you.

After you order, we’ll schedule an installation time that suits you and go through everything beforehand.

We take care of everything. Your heat pump will be ready to use as soon as it’s installed.

We’ll also give a clear guidance of using your heat pump at every installation.

Everything stays simple when a single provider looks after the whole process.

With Freida, you always know who to contact – You don’t have to deal with multiple providers.

We’re always here when you need us.

Installing an air-to-air heat pump – frequently asked questions

The ideal location depends on your home’s layout and how you use the space.

Proper placement helps improve comfort, efficiency, and airflow throughout the home.

With Freida, you don’t need to know where the heat pump should be installed – we help find a suitable location based on your home and needs before installation.

Typically, an air-to-air heat pump installation takes just a few hours.

Shaped by experience from 130,000 installations, our process ensures an efficient, reliable, and high-quality installation.

You don’t need to prepare anything in advance with Freida.

We’ll go over any necessary details with your installer by phone beforehand so the installation goes as effortless as possible.

No. We install neatly and with care. The job is finished properly — we clean up and leave your home tidy.

The total installation cost depends on the property, your needs, and your preferences.

Key factors include the size of the space, the pump’s intended use, and technical requirements – for example the length of pipes and the wall structure. In some cases, diamond drilling can also affect the overall price.

At Freida we factor these in from the start as part of planning and the total price.

Yes. Every Freida air-to-air heat pump includes a minimum 5-year product warranty and a 3-year installation warranty for residential customers.

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Steady °C. Zero worry.
That’s Nordic Comfort.