Freida Customer Service
Support that continues after installation
Home comfort shouldn’t be interrupted by problems.
Freida Customer Service is designed so you get help quickly – without complicated processes or middlemen.
Whether it’s a question, a service visit, or how your air-to-air heat pump is performing, we’re here for you.
Freida Customer Service is available by phone
Monday-Friday, 9:00 AM–4:00 PM.
Questions about using a heat pump
Air-to-air heat pump – faults and disruptions
Caring for your air-to-air heat pump
General guidance for air-to-air heat pumps
Tell us how we can help
Whether it’s maintenance, your heat pump’s performance, or finding the right solution, our customer service is here to help.
Leave us a message and we’ll get back to you as soon as we can.
You can also call us:
Freida Care
Freida’s care doesn’t end at installation.
We make sure your air-to-air heat pump works – year after year.
- Scheduled maintenance
- Cleaning services
- Warranty services
- Repairs
Nordic reliability – 5-year warranty.
All residential heat pumps installed by Freida come with at least a five-year product warranty.
You don’t need to think about who’s responsible.
One partner – one responsibility.
We take care of warranties start to finish – that’s the foundation of our high customer satisfaction.
Find answers to common questions
Steady °C. Zero worry.
That’s Nordic Comfort.