Freida Warranty
5-year warranty on air-to-air heat pumps
Every installed air-to-air heat pump comes with a minimum five-year device warranty for homes.
You don’t need to think about responsibilities.
One partner – one responsibility.
We take care of warranty matters – it’s the foundation of our high customer satisfaction.
3-year warranty on installation
Every heat pump we install comes with at least a 3-year warranty. It covers everything related to the installation.
Our approach is simple: we install – and we take responsibility.
A clear warranty. One responsibility.
For a heat pump warranty, it’s not the length that often matters – it’s who takes responsibility for the process.
Freida’s approach means you don’t have to sort out who’s responsible between different parties.
Freida takes responsibility from the very start.
Who’s responsible for what
We take care of both the heat pump and the installation.
Freida always ensures the installation is done right and the heat pump works as it should. Manufacturers have their own warranty terms, but for you the process remains simple and effortless.
Freida is your single point of contact and will take care of everything. You don’t need to work out what’s causing a problem or whose responsibility it is.
We take responsibility for the whole process – from installation and commissioning to maintenance and warranty care.
Peace of mind after installation
Choosing Freida means having one trusted partner before, during, and after installation. The warranty, customer support, and ongoing care are all part of the same service from the start.
With Freida Customer Service and Freida Care, you always have support when you need it, helping your air-to-air heat pump remain reliable, efficient, and comfortable for years to come.