Our way
Home comfort, made effortless
Freida makes choosing and buying a heat pump a clear and seamless experience from start to finish.
We help you find the right solution for your home, take care of the installation and support your comfort throughout the lifetime of your heat pump.
Nordic Comfort – at your service.
1. Tell us about your home and needs
Every home is different. That is why we always begin by understanding the home and what your household needs.
Whether your goal is more even warmth in winter, a cooler home in summer or lower heating costs, we help you find the right solution.
You can get started by finding the right heat pump with Freida Finder, or by requesting a quote.
2. We recommend the right heat pump
Freida recommends the right air-to-air heat pump for your home, based on the space, your needs, and your preferences.
We do not offer one standard solution for everyone. We ensure the heat pump performs reliably exactly where it’s installed.
3. We confirm suitability before installation
Before installation, we review every important detail to make sure everything is planned properly.
That way, your air-to-air heat pump works as expected and fits seamlessly into your everyday life.
4. Installation – completed with care
Freida’s local team handles the installation at the scheduled time, from start to finish.
We ensure a clean finish, leave your home tidy and take care of proper commissioning. After the installation, we guide you through how to use your new heat pump.
We’ve installed 130,000 air-to-air heat pumps over two decades. That experience shows in the way we install.
5. A safer way to buy your heat pump
At Freida, we have made choosing and installing an air-to-air heat pump as safe, clear and effortless as possible.
That is why you have the option to pay only after the installation is complete.
Steady °C. Zero worry.
That’s called Nordic Comfort.
6. Peace of mind after installation
Freida remains by your side even after the installation is complete.
Warranty, maintenance and support – all handled by Freida.
7. Comfort that continues
Your heat pump should work reliably for years to come. With Freida, you have support throughout the lifetime of your heat pump.
Find the right
heat pump for you
Comfort that doesn’t end with installation
Freida Care
Whether your heat pump needs scheduled maintenance, fault repair or warranty service, Freida handles it with care, expertise and attention to detail.
Freida Customer Service
Home comfort should feel effortless — and getting help should be just as simple. We are here whenever you have questions or need support.
Nordic Expertise at your service
20 years
of experience
Two decades of experience in Nordic conditions.
130,000+
installed heat pumps
Most experienced in the Nordics — 130,000 heat pumps installed.
200+
professionals
Planning, installation and long term care all seamlessly provided by Freida.
Too many options? Find your heat pump in a minute.
Any questions about air-to-air heat pumps?
Two decades of experience
guide the way we work.